Accounts Payable error messages

None

Because of bill or vendor validations currently in place, you cannot pay this bill from the Bills list. Try paying this bill from the Pay bill page.

Learn how to troubleshoot paying a bill from the Bills list or bill detail page.

None

It looks like you already acted on this bill. Refresh the page to see an updated list of bills.

Refresh the page to see updated transactions. This error happens when you or another user acted on the transaction since you last refreshed this page in current browser tab. If no other users are accessing the transaction, it might be that you acted on it in another browser window. Check the audit trail if you have concerns.

None

Currently, we cannot edit the transaction '<transaction ID>'.

Try reclassifying the transaction, instead.

This can happen when you edit the vendor after the transaction was created. For example, adding a class dimension to the vendor record can require reclassification of associated transactions.

None

First, unapply the advance or void the payment where it was applied. Then, void the advance.

Unapply the advance from the Posted payments page before you void the advance on the Advances list. If the advance was applied at the same time as a payment was made, void the entire payment on Posted payments.

None

Cannot create payment.

Error generated while voiding printed checks

This can occur when you try to void a check that has not been printed.

AP-0021

Cancel the payment request associated with this bill, then put the bill on hold.

Learn how to cancel the payment request.

AP-0029

Void or delete the generated ACH file for this payment, then delete the payment request.

Void the pending ACH payment first.

AP-0030

A check was created for this payment. Void the check, then delete the payment request.

Void the unconfirmed check before continuing.

If you use Pre-printed checks and are having trouble finding the check to on Print checks, try the following:

1. Go to Accounts Payable > All > Checks > Print checks.

2. Under Select check view, filter for All.
3. Select Preprinted checks under Check style.

AP-0041

Cannot process payment as Charge Card is expired.

Update the expiration date for the card before using the card to make a payment.

AP-0100

A transaction with the number '<transaction number>' already exists for the vendor <vendor ID>.

If you get this message when importing bills or adjustments, this means that an existing transaction for that vendor uses the same number. Because your Accounts Payable configuration is set to disallow vendor transactions that use the same number, the transaction cannot be imported.

AP-0151

The check/document number '<number>' entered against the account '<checking account ID>' already exists.

The check number you entered was already used, possibly on a check that was later voided. Enter the next available check number for this checking account.

AP-0159

You can't edit a bill which is pending approval

1. If the bill is in a Submitted state, recall the bill. If it is Partially approved, ask the next approver to decline the bill.
2. Edit the bill and resubmit.

AP-0166

ACH Setup missing in bank accounts There are no bank accounts that have ACH configuration setup

Review the steps to Set up to make standard ACH payments. Add any required information that is missing.

AP-0189

Contact name <contact name> is not unique

If the contact name already exists, you need to create the vendor manually in Intacct or enter a new contact name in the record.

If you see this error for unique contact names, the problem might be that you imported the contact to not appear in the Company list. This happens when you enter T in the HIDEDISPLAYCONTACT column.

AP-0190

Vendor must have a contact

If you receive this message when importing a CSV file of vendor updates, the problem might be the file you are using for import. When you export the initial list of vendors to update, select CSV for import as the type, not CSV.

AP-0227

Could not create bill record, resubmit the request

The solution depends on what changes you made to the Intacct before getting the error.

• If you recently added a required custom field in Platform Services, configured for bills, inactivate the field or mark it as not required. At this time, Sage Intacct does not support custom fields in the bills header.
• If you added a smart rule, inactivate the rule. There may be a conflict with the rule that prevents Intacct from creating the bill.

AP-0231

Manual Payments can only contain positive line item amounts. Create any bills that require negative line items on the Bills page and pay them on the Pay Bills page.

To include negative line items, create a bill instead of creating a manual payment. You can pay the bill immediately for the same effect.

AP-0245

AP-0246

Currently, we can't create the transaction

If you are getting this error for recurring bills and you have a custom field configured in Platform Services, edit the field to do one of the following:

• Set a default value for the field in the picklist in Platform Services.
• Mark the field as not required.

You can't reclassify payment on line 1, in bill '<billnumber>' because it was paid by credit card.

Bills that you paid using a credit card cannot be reclassified. Instead, create a journal entry to manually reclassify the payment.

AP-0306

Either no bank accounts have been set up for this company or all existing bank accounts are currently inactive. If the Default Payment Method does not match the bank account type, change it by going to Company > Services > Subscriptions > Configure.

Follow the troubleshooting suggestions for No available bank accounts.

AP-0309

Approve payments from one entity at a time.

When approving or declining multiple payments at the top level with Include private selected, select payments for a single entity. Filter the Entity column to select payments more quickly.

AP-0530

You have selected Preferred Payment method as ACH / Bank file. Please fill the ACH / Bank file details,

Before saving the vendor record with ACH or bank file as the Preferred payment method, you need to set up the vendor for bank file and ACH payments.

AP-0612

7 is not a valid box of form type MISC. Please provide a valid value.

The latest 1099-NEC Box 1 form does not support the 1099-MISC Box 7. Update the 1099 box for the vendor to change 1099-MISC Box 7 to 1099-NEC Box 1.

AP-0622

Not enough locations associated. Please associate locations for which transactions were created using this vendor.

This vendor is associated with transactions for locations that you did not include in the restrictions. Include the locations listed in the full error message as part of the restrictions.

AP-700

Vendor ID cannot be empty

Supply a value for the vendor ID.

AP-0724

Incorrect format for AP bill: <example>. Remove non-numerical character formatting from the amount.

This error can occur when you are not using the latest CSV template for bills, or when the data format for a column does not meet the field requirements described in the top row. Learn more about how to import bills.

AP-739

You cannot apply inline credits from a bill that has a remaining positive balance.

When Enable inline credits to be automatically applied to bills is selected in Accounts Payable configuration, inline credits must first be consumed within a bill before being applied to other bills. Learn more in About inline credits.

SL-0417

Select a payment date that occurs after the bill creation date, then try again.

Payment dates must be greater than their bill dates is selected in your Accounts Payable configuration, which means that all bills selected for payment must have a payment date that occurs after their bill date. Learn how to override individual bill payment dates when paying a batch of bills.

SL-0952

You cannot confirm (CD) a payment in state Approved (A) (workflow: appayment)

Print the check before you confirm it.