Void an unconfirmed cheque
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If you printed a cheque that contains a mistake, and have not yet confirmed that cheque to the General Ledger, you can void it on the Print cheques page.
If your company is configured to Include zero-amount GL transactions in reconciliations and reconciliation reports, voided unconfirmed cheques and standard ACH payments appear as zero-dollar transactions in reconciliations and register reports. Learn how to reconcile voided transactions.
Step 1: Void the cheque on the Print cheques page
| Subscription |
Accounts Payable |
|---|---|
| User type |
Business |
| Permissions |
Print cheques: Run |
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Go to Accounts Payable > All > Cheques > Print cheques.
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To view cheques for payment requests that you created, leave the Select cheque view option set to My cheques.
Select All to view all cheques available for printing.
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Select the Current account.
If you don't see the chequeIf you created the payment at the entity level, make sure that you are in the same entity.
To view entity level cheques from the top level:
- Select More filters
- Select Show entity level cheques.
- Select Apply filters.
Cheques printed at the top level can only be confirmed or voided from the top level.
- Next to the unconfirmed cheque, select Confirm or void.
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Select Void at the top of the page.
The cheque remains on the page as an unprinted cheque.
Step 2: Correct the original error
The following provides instructions for common corrections.
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Go to Accounts Payable > All > AP supplier invoices > Pay AP supplier invoices.
You can then change the payment method, amount to pay, or other information.
After you void the cheque, you can make changes by editing the bill.
You can’t delete a AP supplier invoice after a payment has been entered against it, even if the payment was voided.
- If the AP supplier invoice was entered directly in Accounts Payable, you can reverse the AP supplier invoice.
- If you use the Purchasing application, some AP supplier invoices might have been created from a purchasing transaction, such as a PO purchase invoice or receipt. Although you can't reverse AP supplier invoices created from a purchasing transaction, you can remove the AP liability by entering and applying a credit.
Next step: Reprint the cheque.
